|24/7 Customer support via Livechat and email||+||+||+||+||+||+|
|Exchange rate (for 1 EUR)||-||15 points||13 points||12 points||11 points||10 points|
|Wager for bonus money from CP exchange||-||10x||10x||10x||10x||10x|
|Level-up reward||-||50 FS||100 EUR||500 EUR||1000 EUR||2000 EUR|
|Wager for level-up reward||-||50x||20x||20x||20x||20x|
|Max win from level-up reward||-||50 EUR||not limited||not limited||not limited||not limited|
|Weekly reload bonuses (Mon/Wed/Fri)||-||50%
|Max amount of weekly reload bonuses||-||100 EUR||100 EUR||200 EUR||200 EUR||200 EUR|
|Weekly free spins (Tue/Fri/Sat)||-||50 FS
|Max win from weekly free spins||-||50 EUR||50 EUR||100 EUR||100 EUR||200 EUR|
|Wager for Monthly 10% Cashback||50x||40x||30x||20x||10x||0x|
|Max cashout from Monthly 10% Cashback||5000 EUR||5000 EUR||5000 EUR||5000 EUR||5000 EUR||not limited|
In order to progress through the levels of the VIP program, you need to earn Status Points (they are also called Loyalty or Comp Points). To earn them, you simply need to wager real money (no matter winning or losing). 1 Status Points is given for an accumulated bet amount of 20 EUR (or equivalents) in slots or 200 EUR if you play live or table games.
Points become available for exchange when you reach Amethyst level and can be redeemed at any time in the Bonuses section of your account.
The exchange rate of points depends on the player’s level at the time of the exchange.
For Amethyst level, the exchange rate will be 15 points for 1 euro or equivalent (1 USD, 1 AUD, 1,5 CAD, 1,5 NZD, 10 NOK, 4,5 PLN, 16 ZAR, 27 000 VND, 15 000 IDR, 5 MYR, 40 THB, 60 PHP, 0,00002 BTC, 0,00077 ETH, 0,0024 BCH, 0,0066 LTC, 24 DOGE, 1,17 USDT, 0,0042 BNB, 0,84 ADA, 16 TRX).
For Sapphire level, the exchange rate will be 13 points for 1 euro or equivalent.
For Ruby level, the exchange rate will be 12 points for 1 euro or equivalent.
For Emerald level, the exchange rate will be 11 points for 1 euro or equivalent.
For Diamond level, the exchange rate will be 10 points for 1 euro or equivalent.
The money earned from comp points exchange comes with a 10x wagering requirement that has to be met within 48 hours, otherwise, the bonus will expire.
No, you won't lose your level. When you make bets on real money, you accumulate the same number of Redeemable (or Exchangeable) Points along with Status Points. Status Points are meant to display your level in our VIP program while Redeemable points reset after you exchange them.
The status of the bonus wagering can be found on the Bonuses history tab. Here you will see the information about all your active and played bonuses and their wagering requirements. If you have any additional questions about the bonuses, please feel free to contact our customer support team at firstname.lastname@example.org or click on the live chat button (at the bottom right corner of the screen).
Only certain slots are available to play with an active bonus. You can find them on the main page of the game lobby in the category called
Maximum bet while playing with an active bonus is the following: 5 EUR, 5 USD, 8 AUD, 8 CAD, 8 NZD, 50 NOK, 20 PLN, 80 ZAR, 135 000 VND, 75 000 IDR, 25 MYR, 200 THB, 300 PHP, 0,0001 BTC, 0,004 ETH, 0,012 BCH, 0,033 LTC, 120 DOGE, 5,85 USDT, 0,021 BNB, 4,2 ADA, 80 TRX.
Unfortunately, all winnings derived from bonus can be withdrawn only after the wager is completed as, until then, the funds connected with bonus are not considered as real.
More information about our sign-up offer can be found on our partner website. Please note that not all players are entitled to this promotion.
If the bonus is available for you, all you have to do to receive free spins is to:
1. Register via the link provided on the website above;
2. Fill in your personal details;
3. Verify your phone number.
We can guarantee only the bonuses that are included in our VIP program. Please note that we don't issue cash bonuses that are not a part of our VIP program, however our loyal players can receive some loyalty free spins upon their request (the criteria for issuing such bonuses cannot be disclosed).
Cashback is calculated from the net result in all slot games (live, table and other games are excluded from this promotion) for the previous 30 days using the following formula (formula excludes previous cashback): ((real money bets - real money wins) - (bonus money bets - bonus money wins)) × 0.1.
In order to be applied to the player’s account the cashback amount should be at least 10 EUR (10 USD, 15 CAD, 15 AUD, 15 NZD, 100 NOK, 45 PLN, 160 ZAR, 270 000 VND, 150 000 IDR, 50 MYR, 400 THB, 600 PHP, 0,0002 BTC, 0,0077 ETH, 0,024 BCH, 0,066 LTC, 240 DOGE, 11,7 USDT, 0,042 BNB, 8,4 ADA, 160 TRX), which means that the minimum net loss to be eligible for a Cashback is 100 EUR (100 USD, 150 CAD, 150 AUD, 150 NZD, 1000 NOK, 450 PLN, 1600 ZAR, 2 700 000 VND, 1 500 000 IDR, 500 MYR, 4000 THB, 6000 PHP, 0,002 BTC, 0,077 ETH, 0,24 BCH, 0,66 LTC, 2400 DOGE, 117 USDT, 0,42 BNB, 84 ADA, 1600 TRX).